Privacy Policy

Privacy Policy for Borders Plumbing

Effective date: 23/02/2024

At Borders Plumbing, accessible from www.bordersplumbing.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Borders Plumbing and how we use it.

1. General Information

This policy applies to all information collected through your use of our website and services, and any related services, sales, marketing, or events.

2. Information We Collect

When you visit our website, we may collect certain information about you as described in this policy. We collect information in two ways: information you provide to us and information automatically collected from your use of our website.

Information You Provide to Us:

• Personal identification information (Name, email address, phone number, etc.)
• Appointment requests and service inquiries

Information Automatically Collected:

• Log and Usage Data: Information that your browser sends whenever you visit our site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

4. How We Protect Your Information

Borders Plumbing is committed to protecting your personal information. We employ a variety of security measures designed to provide a level of security appropriate to the risk of processing your personal information.

5. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Your Data Protection Rights

Under data protection laws, you have rights including:

• The right to access – You have the right to request copies of your personal data from us.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at enquiries@bordersplumbing.co.uk